Terms of Engagement

Introduction

These Terms of Engagement ("Terms") govern the provision of legal and related services through Reid IP. By engaging our services, you agree to be bound by these Terms. Please read them carefully before proceeding.

1. Service Providers

Legal services accessed through Reid IP are provided by the following entities and individuals:

• Australia: Legal services are provided by Reid Alexander Pty Ltd, an Australian company. Reid Alexander Pty Ltd is the principal entity responsible for the delivery of legal services and the coordination of associated agents internationally.
• United States: Reid IP LLC is a United States limited liability company that operates the Reid IP brand and website. Reid IP LLC is not a law firm and does not itself provide legal services. Legal services for U.S. matters are provided by licensed U.S. attorneys who are associated agents of Reid Alexander Pty Ltd.
• Europe: Legal services for European matters are provided by associated agents of Reid Alexander Pty Ltd who are qualified and licensed in the relevant European jurisdictions.

Important: Your engagement for legal services is with Reid Alexander Pty Ltd and/or its associated agents in the relevant jurisdiction - not with Reid IP LLC. Reid IP LLC facilitates access to these services but does not practice law.

2. Scope of Engagement

The scope of each engagement will be defined in a separate engagement letter or service agreement provided to you before work commences. Services may include, but are not limited to:

• Trademark clearance searches and analysis
• Trademark application preparation and filing
• Office action responses and prosecution
• Trademark monitoring and watch services
• Trademark enforcement, opposition, and cancellation proceedings
• Trademark litigation and dispute resolution
• Portfolio management and renewal filings
• International trademark registration

Work outside the agreed scope requires a separate written agreement or amendment to the existing engagement.

3. Fees and Payment

Our fees are outlined in the engagement letter or service agreement provided prior to the commencement of work. Unless otherwise stated:

• Flat Fees: Where a flat fee is quoted, it covers the services described in the engagement letter. Additional services beyond the agreed scope will be quoted separately.
• Government Fees: Official filing fees charged by trademark offices (e.g., the USPTO, EUIPO, IP Australia) are separate from our professional fees and are payable in addition to our quoted fees.
• Payment Terms: Unless otherwise agreed, fees are payable in advance of work being performed. We reserve the right to suspend services if payment is not received when due.
• Refunds: Professional fees for work already performed are non-refundable. Government filing fees paid on your behalf are non-refundable once submitted to the relevant authority.

4. Client Obligations

To enable us to provide effective legal services, you agree to:

• Provide accurate and complete information relevant to your matter
• Respond promptly to requests for information, instructions, or approvals
• Inform us of any changes that may affect your matter, including changes to your business, contact details, or use of the trademark
• Pay all fees and disbursements in accordance with the agreed payment terms

Delays or failures in meeting these obligations may affect the outcome of your matter, and we cannot be held responsible for consequences arising from incomplete or inaccurate information provided by you.

5. Confidentiality

All information you provide to us in connection with your engagement is treated as confidential and will not be disclosed to third parties without your consent, except where:

• Disclosure is required by law, regulation, or court order
• Disclosure is necessary to provide the agreed services (e.g., filing an application with a trademark office)
• Disclosure is made to associated agents or service providers who are bound by equivalent confidentiality obligations

6. Attorney-Client Relationship

An attorney-client relationship is established only when you have signed an engagement letter or service agreement and we have confirmed acceptance of your matter. Browsing this website, submitting an inquiry, or communicating with us prior to formal engagement does not create an attorney-client relationship.

Where legal services are provided by associated agents in the United States or Europe, the attorney-client relationship is between you and the individual attorney or firm providing those services, subject to the professional rules applicable in their jurisdiction.

7. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability for any claim arising from or related to our services is limited to the amount of fees paid by you for the specific service giving rise to the claim.
• We are not liable for any indirect, consequential, or incidental damages, including lost profits, business interruption, or loss of data.
• We are not liable for delays or failures in service delivery caused by circumstances beyond our reasonable control, including delays by government agencies, courts, or opposing parties.

8. Termination

Either party may terminate the engagement at any time by providing written notice. Upon termination:

• You are responsible for payment of all fees and disbursements incurred up to the date of termination.
• We will take reasonable steps to protect your interests during the transition, including providing you with copies of relevant documents and files.
• Any pending deadlines or filings will be brought to your attention so that you can arrange alternative representation if necessary.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia, except where the engagement letter specifies otherwise for a particular matter. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

Where legal services are provided by associated agents in other jurisdictions, the professional conduct rules and regulations of that jurisdiction apply to the provision of those services.

10. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.

11. Contact Us

If you have questions about these Terms of Engagement, please contact us at:

Reid Alexander Pty Ltd

legal@reidip.com